The Three Major Impacts That ‘Environment’ Can Have on Adult Learning Programs

The Three Major Impacts That ‘Environment’ Can Have on Adult Learning Programs

The Three Major Impacts That ‘Environment’ Can Have on Adult Learning Programs - Sarah Cordiner

We do not learn in isolation

All adult learning, even self-directed learning, rarely occurs “in splendid isolation from the world in which the learner lives; it is intimately related to that world and affected by it”. (Jarvis, 1987).
Adult learning does not occur in a vacuum. What we need or want to learn, the opportunities that are available and the manner in which we learn, are all largely determined by the societal influences under which we live. This could be as micro as the ‘society’ of the classroom that the training is being conducted in, to as macro as where we feel our position is in the human race itself.

What Shapes Adult Learning?

Adult learning is shaped by macro influences, such as the demographics of the course, and the influence of globalisation and technology; and micro influences – personal environment, self-esteem and in-class hierarchical positioning. Share on X.  And micro does not mean small in this context, it means ‘up close’.  If for example a workplace training was taking place and there were participants who did not get along, this could affect how well they communicate, speak up or work together during the training, and therefore impact the overall effectiveness of the training program – more so if the feud is between individuals where one has a higher ‘rank’ in the company than the other.  By getting ‘up close’ to this kind of microscopic detail prior to designing and executing the training, we can implement strategies to minimise the risk of these environmental influences causing a negative impact on the training.

In regards to the wider environment, according to the likes of Belanger (1996), Glastra et a1. (2004) and Brysk (2003), the nature of adult learning is shaped by three main characteristics:

  • Demographics
  • Globalisation
  • Technology

When you are designing and delivering your own training programs, ensure that you have considered if any of these factors could impact the environment, and subsequently, the learning experience.

Let’s examine each of these contextual environments at a deeper level:

Globalisation

Because we live, work and learn in a global marketplace, have global workforces and global connections, we have to evolve and adapt at a much more accelerated level to maintain competitiveness.  We must consider everything from multiple currencies, practices, processes, ethics, culture, language, learning styles and timezones.  Years ago most of these considerations would not have been necessary, but in today’s world, any training programs that do not consider these elements and more, will be insufficient.

Technology

As technology continues to change our workflows, job roles, product, services and organisational procedures by the day, training that does not constantly update to include the knowledge use and application of new technologies will soon become redundant.   

Demographics

Students who are enrolled in training courses where they are significantly younger or older than the rest of their colleagues, or from an entirely different cultural or socio-economic background can be subtly or significantly influenced by that demographical environment, and that would mean that we would have to plan and deliver our training accordingly if we wanted to create the optimum learning experience for everyone.

A Deeper Look:

While the three ideas explored above effect the deliverance of the course, and how it is presented, there are further things that individually shape a learner’s experience.

These contextual factors can influence an adult learner’s experience. Some of which are illustrated by Maslow’s hierarchy of needs operates on the principle that if someone is not safe, and they do not have food, they are not able to properly address issues of self-esteem or belonging, then their ability to acquire new information may be jeopardised.

This is illustrated in a pyramid of needs, where the actualisation of each need is dependent on the need below it being fulfilled first.

Each layer of the pyramid supports the other, with people prioritizing food over environmental comfort, environmental comfort over the ability to belong to social groups, and belonging over self-esteem. It is only when the first four layers are fulfilled that a learner can self-actualise, that they can become aware of themselves, their needs, and their place in the world.

The first four layers of the pyramid are what Maslow calls ‘deficiency needs’, and we can see them illustrated below:

An individual does not necessarily feel anything if they are met, but feels anxious or unfulfilled if they are not met. Share on X

The deficiency needs are physiological, while the top level is concerned with growth and psychological needs. The higher needs in this hierarchy only come into focus when the lower needs in the pyramid are satisfied.

In a learning situation, this would require the facilitator to control conditions in a way that would satisfy the lower levels of the model in order to allow for the top parts (learning and growth) to actually take place, aside from being nourished, warm and safe.

“Such conditions are freedom to speak, freedom to do what one wishes so long as no harm is done to others, freedom to express one’s self freedom to investigate and seek for information, freedom to defend one’s self justice, fairness, honesty, orderliness in the group are examples of such preconditions for basic need satisfactions.” (Maslow, 1943).

Essentially, Maslow suggests that personal growth and development is much more accessible when the fundamental survival needs of your learners have been satisfied. However, this theory has its doubters, as such concepts could be arguably different in many learning environments.

Achievement in Spite of Circumstance

Take prisons, for example. In regards to the particular prisons I have worked in, despite my learners being physically behind bars, the learners’ survival needs (e.g. food, shelter and warmth) are being met. In class, there was an agreed understanding that everyone was free to express their opinions without fear of ridicule or judgment, thus allowing a safe learning environment.

Despite many of them being in an unpredictable, unsafe and ‘unloved’ environment, they still managed to achieve academically in the prison education system.

The research that I conducted into art education in correctional settings supports part of Maslow’s theory. My findings illustrated the importance of a conditioned learning environment to the learners. There were many references to the teacher, the feelings they get when in the class and how the atmosphere impacts on their overall experiences.

Questionnaire feedback from incarcerated learners in my study indicated answers such as:

“It’s always cold in the classroom.”

“It would be better if we could open the windows for air. It’s too stuffy.”

It is difficult to imagine how these learners could have had any productive learning experiences at all when such basic needs are not being met, if you are looking at it from Maslow’s perspective. In fact, there are many examples of learner achievement in educational attainment despite terrible physical conditions. Obviously, creating the optimum learning environment is always going to enhance the learning experience for the better Share on X, however, as we see from many examples, students can sometimes achieve in spite of their circumstances.

Formal vs Informal Teaching

Finally, other ways that context can influence adult learning is to consider the situation the adult is learning in, such as whether they are learning in a formal or informal manner. For example, if they are in an institution, a company, a community centre, taking an exam or researching at home on the internet – all this can affect the emotions someone has whilst they are learning, the kind of experience they have and, ultimately, how much they learn from it. It is also wise to consider the different relationships of power and the social place of the learner in a learning situation.

Alternatively, learners who have enrolled themselves in a self-study personal development course are likely to feel some degree of choice, control and influence over their own learning. Whereas in a learning environment such as a prison, there are a few more restrictions, and although the learners are responsible for their own work, they certainly don’t consider themselves to have a significant degree of power over what they are learning.

Final Thoughts:

Students are influenced by both their macro and micro environments. As educators, by taking these influences into account and improving the environment as much as possible for our learners, we can facilitate their most successful educational outcome.

About The Author: Sarah Cordiner

A three-times international number 1 best-selling author, TV host, Podcaster, qualified educator and professional speaker.’

Huffington Posts’ ‘Top 50 Must-Follow Female Entrepreneur for 2017’. 11 years in business & education, over 9,000 students in 131 countries and multiple awards – Sarah combines education and entrepreneurship as the EDUpreneur’s internationally acclaimed leader in ‘profitably educating your marketplace’.  

Web: www.sarahcordiner.com
Youtube: https://sarahcordiner.com/youtube
LinkedIn: https://www.linkedin.com/in/sarahcordiner
Twitter: https://twitter.com/CordinerSarah
Entrepreneur to EDUpreneur Facebook Group: https://www.facebook.com/groups/entrepreneur2edupreneur/
Facebook: https://www.facebook.com/cordinersarah
Google+: www.google.com/+SarahCordinerEDU

How Sarah Cordiner Can Help You Scale Your Business with Tech, AI, and Automation

Tech doesn't have to be hard or scary. I help you make it easy to learn, fun to implement, and even better to see the amazing results that you can get with some simple tech tools and strategy.

Here are all of the different ways that I can help you scale your business, streamline your operations, and make your bottom line full of joy using tech, AI, and automation (as well as traditional methods) as your secret weapon.

Sarah's tech stack
The tech I run my businesses on / Updated 2026

One platform. Your whole business. Finally talking to each other.

"What tech do you use, Sarah?" I get asked this every single week. The honest answer? Almost all of it lives in one place: Tekmatix. It's the all-in-one AI business platform I founded, and it runs my websites, funnels, courses, emails, bookings, payments and AI agents. Here's everything it does, who it's for, and the handful of other tools I love.

7-day free trialFree set-up call24/7 live chatAUD or USD

No lock-in contracts / Cancel anytime / Australian owned and female owned

Sarah Cordiner at her desk showing the Tekmatix platform on screen
I built it.
I run my business on it.
1,000+Businesses in Australia and 30+ countries
  • 5.0 on Google from 100+ reviews
  • 98% recommended on Facebook
  • 1,000+ businesses in 30+ countries
  • Award-winning 24/7 support
  • 3 free live training calls every weekday
  • Replace $500 to $1,000+ a month in subscriptions
Sound familiar?

Eight logins. Eight bills. Zero of them talking.

Most business owners I meet are paying for a website here, an email tool there, a booking app, a course platform, a CRM they never open... and then paying someone to glue it all together with duct tape and Zapier.

  • 1Leads fall through the cracks because your forms, inbox and CRM live in different places.
  • 2Every new tool means another login, another bill and another thing to learn.
  • 3You can't see what's actually working because your data is scattered across ten dashboards.
What Tekmatix replaces
Website and hostingWix / Squarespace / GoDaddy
$30+/mo
Sales funnelsClickFunnels / Leadpages
$99+/mo
CRMHubSpot / Salesforce
$50+/mo
Email marketingMailchimp / ActiveCampaign
$40+/mo
Booking calendarCalendly / Acuity
$20+/mo
AI chat and voice agentsVarious
$99+/mo
Social media schedulerHootsuite / Buffer
$30+/mo
Courses and membershipsKajabi / Teachable / Thinkific
$150+/mo
All of it, in TekmatixPlans from $150 AUD / $97 USD a month
The full feature list

Everything your business runs on, under one roof.

Tekmatix is an all-in-one CRM, marketing, sales, course and AI platform. Here's what's inside, grouped by the job it does for you. Tap a category to filter, or scroll the lot.

The bit everyone asks about

AI that does the work

Hand the repetitive stuff to AI that already knows your contacts, calendar and offers.

  • AI Employees that answer chats, DMs and enquiries 24/7
  • Voice AI receptionist that answers your phone and books calls
  • AI booking bot on your website chat widget
  • AI Studio to build apps and tools by describing them (vibe coding)
  • Ask AI assistant built into your account
  • AI website and funnel builder plus content and image AI
  • Connects to Claude and ChatGPT via MCP, so your AI can work inside Tekmatix

Get found and grow your list

Everything you need to get seen, capture leads and build your audience.

  • Unlimited websites with free hosting and your own domains
  • Unlimited funnels, landing pages, sales pages and opt-ins
  • 100+ ready-made templates for sites and funnels
  • Blogging with unlimited posts
  • Social media planner with auto-posting
  • Forms and quizzes, unlimited
  • Surveys with conditional logicPro
  • Reviews and reputation management, incl. Google Business Profile
  • Link-in-bio pages and QR codes

Nurture and convert

Turn strangers into clients with automated follow-up that never forgets.

  • CRM with unlimited contacts and full client records
  • Unified inbox for email, SMS, Facebook and Instagram DMs
  • Email marketing with automated newsletters
  • SMS and phone, incl. missed-call text back
  • Unlimited workflows and automations
  • Sales pipelines so you see every deal
  • Booking calendars for individuals, teams and groups, with 2-way sync
  • Advanced reporting on ads, calls, courses and lead sourcesPro

Sell and get paid

Take money online, in person and on autopilot. Payments go straight to your Stripe or PayPal.

  • Checkouts with upsells and order bumps
  • Invoicing: one-off, recurring and payment plans
  • Tap to pay on your phone (EFTPOS)
  • Request payments by SMS
  • Products and e-commerce, digital and physical, plus coupons
  • Proposals, quotes and contracts with e-signaturesPro
  • Affiliate program with unlimited affiliatesPro
  • Event management with QR code ticketingPro

Courses, memberships and community

Built especially for course creators, educators and coaches. (It's where I teach my own students.)

  • Unlimited courses and memberships
  • Unlimited students and video hosting
  • Assessments and quizzes inside your courses
  • Student mobile app in your branding
  • Communities and groups, unlimitedPro
  • Course certificatesPro

Run the business

The behind-the-scenes admin, organised and in one place for your whole team.

  • Project management and Kanban boards
  • Task manager with deadlines and tracking
  • Unlimited staff users with permission controls
  • Admin mobile app for Apple and Android
  • Business card scanner
  • Integrations with Zapier, Make, WordPress, Google and more
  • Up to 5 sub-accounts for your other businessesMax
ProIncluded on Pro and Max plansMaxMax plan onlyEverything else is included from Starter up.

Want to see it with your own eyes?

Start a 7-day free trial and a Tekspert will jump on a free set-up call with you.

Who it's for

If you sell your expertise or your services, it's built for you.

Solo operators, growing teams and multi-business owners all run on Tekmatix. Here's where it shines brightest.

01

Coaches, course creators and educators

Your website, sales pages, checkout, courses, membership, community and email, all connected. Tekmatix was made especially for you.

02

Consultants, speakers and experts

Bookings, proposals, contracts, invoices and follow-up that makes you look like a big firm, even if it's just you.

03

Health, allied health and NDIS providers

Online bookings, reminders, reviews and client records for clinics, therapists and practitioners.

04

Tradies and local service businesses

Missed-call text back, quotes, tap to pay and review requests, so you win the job while you're still on the tools.

05

Studios, salons and personal trainers

Class bookings, memberships, payments and reminders that cut the no-shows and the admin.

06

Agencies, associations and multi-business owners

Pipelines, staff permissions, reporting and (on Max) up to 5 sub-accounts to run several brands from one login.

Business ownersCoachesCourse creatorsConsultantsTherapistsNDIS providersMedical and allied healthLegal and financial professionalsTradiesSalonsYoga studiosPersonal trainersPhotographersDesignersMarketing agenciesRecruitersOnline storesEvent organisersChurchesCharitiesBusiness associations

Honest moment: if you only need one simple tool and you're genuinely happy juggling logins, you probably don't need Tekmatix yet. But the minute you're copying leads from one app to another, or paying for five subscriptions that don't talk to each other, it's time.

You're never on your own

Most software gives you a login. We give you a team.

I'm an educator first, so Tekmatix was built education-first. Every plan comes with real humans, real training and real templates to get you up and running fast.

Day one

Free one-on-one set-up call

A Tekspert jumps on a call with you to set up your account and connect your integrations.

24/7

Award-winning live chat

Stuck at 11pm? Real support, any time of day or night.

Every weekday

3 free live training calls

Drop in, share your screen and get your questions answered live.

Included

Starter kit and training library

Ready-made templates and automations, a step-by-step help centre, video tutorials and a free Tekmatix training course.

Rather someone just did it for you?

Teksperts are available by the hour, plus fixed-price done-for-you set-up and migration from your old platforms.

See Tekmatix services →
Plans and pricing

Simple pricing that doesn't punish growth.

Unlimited contacts on Starter and Pro, so your bill doesn't jump every time your list grows. Pay in AUD or USD, monthly or yearly (pay yearly and get a month free).

Starter
$150 AUD / month
or $97 USD / month

Everything you need to market, sell and deliver, in one place.

  • Unlimited contacts, staff users and courses
  • Websites, funnels, CRM, email and bookings
  • Payments, invoicing and tap to pay
  • AI Agents, AI booking bot, AI Studio and Ask AI
  • 24/7 live chat and a free set-up call
Start 7-day free trial
Best for course creators Pro
$230 AUD / month
or $149 USD / month

Everything in Starter, plus the tools to build a community and scale.

  • Communities, groups and course certificates
  • Event management with QR ticketing
  • Your own affiliate program
  • Proposals, contracts and e-signatures
  • Unlimited surveys and advanced reporting
Start 7-day free trial
For multi-business owners Max
$497 AUD / month
or $349 USD / month

Everything in Pro, plus more AI, more accounts and a strategist in your corner.

  • Up to 5 sub-accounts
  • AI Employee Growth plan included: 1,000 AI conversation replies and 100 voice AI minutes a month
  • Monthly 60-minute strategy call with a senior Tekspert
  • Early access to Tekmatix Labs
Book a demo

Just starting out? The Launch plan is $75 AUD ($50 USD) a month for up to 1,000 contacts. No lock-in contracts.

Chat about the Launch plan

Emails, SMS, phone calls and AI usage are pay-as-you-go and billed in USD, so you only pay for what you use. See the full rates at tekmatix.com/rebilling. Prices current as at September 2026. Always check tekmatix.com/pricing for the latest.

Sarah Cordiner teaching a funnel diagram on a whiteboard
280,000+Students taught in 181 countries
A note from the founder

I didn't build software. I built the toolbox I needed.

Founder and CEO, Tekmatix20+ years in businessPostgraduate qualified educator

After 20+ years in business and more than 280,000 students, I kept seeing the same thing. Brilliant people with brilliant expertise, drowning in tech. Paying for ten tools, using two of them, and spending their evenings on YouTube trying to make them talk to each other.

So I put everything a business needs into one platform, then wrapped it in the thing I know best: education and support. Tekmatix runs my own websites, courses, funnels, emails and AI agents every single day. I wouldn't recommend it if I didn't use it.

Sarah x

Want me to teach you how to get the most out of it?

Inside the Legends Lab I show you step by step how to use tech, AI and automation to grow your business, with live calls, workshops and templates you can copy.

Join the Legends Lab
Don't just take my word for it

Non-techie people love their tech again.

Tech is hard for non-techie people, and they really get that and make it fun.
Forging Ahead CoachingFacebook review
Yesterday I felt overwhelmed. Now I feel excited and empowered.
Melanie GleesonGoogle review
I have used a number of top CRM systems. This is up there with the very best.
Peter J CroneyFacebook review
Solved problems I have had for weeks, in 50 minutes. Wonderful.
Nicole TurnbullGoogle review
5.0Google rating, 100+ reviews
98%Recommended on Facebook
1,000+Businesses
30+Countries
The rest of my toolkit

The other tools I use and actually recommend.

Tekmatix is the engine. These are the extras that plug in around it for AI, video, design, content and admin. Tap a category to filter.

Some of these are affiliate links, which means I may earn a small commission at no extra cost to you. Thanks for supporting the brand!

AITop pickClaude CoWorkAI agent for non-developers that works across your files, email and apps to automate tasks on your desktop.Check it out → AITop pickChatGPTAI assistant for content, research, brainstorming and custom GPTs for your team.Check it out → AIGoogle GeminiGoogle's multimodal AI assistant, built into Google Workspace.Check it out → AIGoogle AI StudioTest prompts and build with Google's AI models, free to start.Check it out → AIManusAutonomous AI agent that researches and completes multi-step tasks for you.Check it out → AIGensparkAI search and research engine that builds answers from multiple sources.Check it out → AILovableAI app builder. Describe the web app you want in plain English and it builds it.Check it out → Video and audioTop pickDescriptEdit video and podcasts by editing the transcript. Plus screen recording.Check it out → Video and audioCapCutMobile-friendly video editing for Reels, TikToks and short-form content.Check it out → Video and audioTop pickHeyGenAI avatar videos with your own custom scripts and voice.Check it out → Video and audioElevenLabsRealistic AI voiceovers and voice cloning.Check it out → Video and audioSubmagicAI short-form video editing: auto captions, effects and b-roll.Check it out → Video and audioTop pickStreamYardLivestream and multistream to your socials, webinars and virtual events.Check it out → Video and audioLoomQuick screen recordings for tutorials, SOPs and async updates.Check it out → Video and audioCamtasiaScreen recording and video editing for polished course videos.Check it out → Video and audioPodcast.coPodcast hosting and distribution to all the major platforms.Check it out → Design and contentTop pickCanvaDesign for non-designers: social graphics, slides, marketing material and more.Check it out → Design and contentTop pickGammaAI presentation builder for slides, documents and simple web pages.Check it out → Design and contentEnvato ElementsCommercial-use music, video, b-roll, photos and templates.Check it out → Design and contentCreative FabricaFonts, graphics and design assets for your content.Check it out → Design and contentGoogle WhiskGoogle's AI image tool for generating and remixing images.Check it out → Design and contentAdCreative.aiAI-generated ad creatives for your paid campaigns.Check it out → Design and content1of10Viral content research: find the top-performing ideas in your niche.Check it out → Design and contentSyllabyAI social media strategy with video scripts and content ideas for your niche.Check it out → Design and contentTubeBuddyYouTube channel growth, SEO and optimisation.Check it out → ProductivityTop pickMakeVisual automation to connect your apps and build advanced workflows.Check it out → ProductivityOtter.aiRecords, transcribes and summarises your meetings automatically.Check it out → ProductivityWispr FlowAI voice-to-text. Dictate into any text box on your computer.Check it out → ProductivityGoogle WorkspaceEmail, docs, sheets, calendar and team collaboration.Check it out → ProductivityHunter.ioFind business email addresses for B2B outreach.Check it out → ProductivityStunningRecovers failed Stripe payments automatically.Check it out → Money and adminStripePayment processing. Connects to Tekmatix for courses, products, memberships and payment plans.Check it out → Money and adminPayPalConnects to Tekmatix so customers can pay with PayPal.Check it out → Money and adminXeroAccounting for invoicing, payroll, BAS and tax reporting.Check it out → Money and adminAppSumoLifetime deals on software and business tools.Check it out → Money and adminFiverrFreelancers for one-off design, writing and tech jobs.Check it out → Books and publishingPublisher RocketAmazon KDP keyword and category research for authors.Check it out → Books and publishingBookBoltKDP and low-content book publishing research and design.Check it out → Books and publishingMy gear listThe cameras, mics and lighting I recommend, on Amazon.Check it out →

Wondering where the email, booking, course, funnel and CRM tools are? I don't need them any more. Tekmatix does all of that, so I'd rather you didn't pay for them twice.

See what Tekmatix covers ↑
Questions I get asked

Tech stack FAQs.

Still wondering if Tekmatix is right for you? Here are the straight answers.

What is Tekmatix?

Tekmatix is an all-in-one AI business platform. It brings your website, funnels, CRM, email marketing, bookings, payments, courses, memberships, communities, social media scheduling and AI agents together in one connected account, so everything talks to each other.

Do I need to be techy to use it?

No. Tekmatix was built for non-techie business owners. You get a free set-up call, 24/7 live chat, three free live training calls every weekday, a help centre, video tutorials and ready-made templates to get started.

Is there a free trial?

Yes. The Starter and Pro plans come with a 7-day free trial. The Max plan starts with a demo, so the team can make sure it's the right fit.

Can I pay in Australian dollars?

Yes. You can pay your subscription in AUD or USD. Usage charges for emails, SMS, calls and AI are pay-as-you-go and always billed in USD. See tekmatix.com/rebilling for rates.

Will my price go up as my list grows?

No. Starter and Pro include unlimited contacts, so your plan price doesn't increase as your business grows. You also get unlimited courses, students and staff users.

Can you move me off my current platforms?

Yes. Tekmatix Teksperts offer fixed-price migration and done-for-you set-up services, or can help you integrate the tools you want to keep. See tekmatix.com/services.

Can I run courses, memberships and communities in it?

Yes. Tekmatix was made especially for course creators, educators and coaches. Courses and memberships are included on every plan, and communities and certificates come with Pro and Max.

Which plan should I choose?

Starter suits most service businesses and solo experts. Pro is best if you run courses with a community, events, contracts or an affiliate program. Max is for people running more than one business or who want more AI and a monthly strategy call. Not sure? Book a demo.

Your move, legend

Stop juggling your tech. Start loving it.

One login. One bill. One platform that runs your marketing, sales, courses and AI, with a real team behind you. Try it free for 7 days and see how much simpler business gets.

7-day free trial on Starter and Pro / Free set-up call / Cancel anytime

See you inside. Sarah x

Latest Articles by Sarah Cordiner