Customer Threatening To Leave a Bad Review If You Don’t Bend To Unreasonable Demands?

Sarah Cordiner|13 June 2023

I saw this post go up in one of the women in business Facebook groups I’m in, and I’ve seen a few people post about this happening to them.

Now, assuming that you did your job thoroughly and completely met your end of the agreement, product or service – never bend your terms for these kinds of bullies.

If you have indeed done everything that you promised as part of the transaction, and you have somebody who is forcing you into providing free services beyond the scope of what they’ve paid for; or free goods, or some other unreasonable demand “or else they’ll leave a bad review to damage your reputation”, this could be called ‘extortion’ and is illegal.

Do not EVER bend to the threats of an extortionist.

Keep all communication.

Remain professional.

Outline how you have delivered all that was purchased.

Get legal advice.

And make sure you have proper terms of service, refund/cancellation/amendment policies and legal agreements in place.

You can use a platform like TekMatix to get people to check a box to agree to terms of use and other policies before they sign up or buy a product or service.

Has this ever happened to you?

5 Ways To Become a Well-Known Expert In Your Industry

Start Making Your Knowledge Work & Changing Lives Today

Take your knowledge out of your head and turn it into a profitable online business.

Dramatically increase your industry reputation, reach a global audience, gain a passive income and impact people's lives all over the world through your expertise.

Let me help you commercialise your IP, create and publish your courses and build a highly successful online business as a stand-out leader in your field of expertise.

Here are 5 ways that I can help you become a well-respected leader in your industry:

FREE: Course Creation & Business Training

Get your FREE Course Creation & Business Training! FREE training to turn your passion, expertise & knowledge into a profitable online course, lift your global credibility & make a passive income!

Get The FREE Training

Book a Call with Me

If you have a number of questions, want one-on-one tech help or would just rather have a chat and guidance from me directly, you can book a call with me here.

BOOK NOW

The Legends Lab

For those who are ready to become a stand-out leader in their field of expertise.

The Legends Lab is Sarah's ongoing coaching membership where you will learn how to become a well-known expert in your industry.

BECOME A LEGEND

Concept To Course

Create and launch your online course or membership in just 30 days in my once-a-year course creation group coaching program. Daily support, live calls, group learning and massive results, fast!

JOIN CONCEPT TO COURSE

Done-For-You Services

Why not just hand it over to the experts? I can create your course plans, set up your online school, create slides, connect all of your technology & software, create your email automations and more.

QET A QUOTE

Special Deals & Free Trials on my FAVOURITE Tech Tools & Software!

Click on the images below to get more information about the deals.

TekMatix is the market-leading all-in-one business platform, CRM and course creation platform.

It is your course platform, website, blog, email marketing software, ai bot, customer record management system, social media planner and auto-posting tool, calendar booking software, paid ads manager, sales manager and much much more. FIND OUT MORE HERE