Moaners, Groaners and Heel-Draggers: 3 ways to engage training and development participants who resist change

Training and developing people is supposed to facilitate change and provide a positive experience, a successful outcome and better lives for the participants. Yet change is a phenomenon that always seems to generate fear, resistance, and heel-dragging. It is vital that change-makers, leaders and educators of all kinds know how to apply the top 3…

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The question that makes people hate you

I was recently having dinner with a friend when the diners beside us struck up a conversation. After the usual small talk, ‘that’ question was asked.   The one that people find impossible to leave alone, the one that people cannot possibly get into real conversation without asking, the one that makes us all wary…

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What the hell is ‘efficacy’?? It’s hell if you don’t have it!

Efficacy: Give this to your learner’s, clients and employee and you’ll be remembered (in the right way) forever….. The Efficacy Effect is all about creating desired results; and importantly, it’s about maximising upon every opportunity to increase our learners, clients and employees’ beliefs and awareness of their capabilities to create desired results. We all had…

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