Wow Your Customers with Instantaneous Message Replies

Sarah Cordiner|14 January 2022

Business Tip: Wow Your Customers with Instantaneous Message Replies

https://youtu.be/_1ZTXyKDeeM

Business Tip: Wow Your Customers with Instantaneous Message Replies

We live in a world where customers expect immediate satisfaction and instantaneous responses to their enquiries, 24/7.

But, in reality, that is almost impossible for most business owners who have clients to service, admin to do, families to take care of and a billion other responsibilities hammering for their time and attention.

(Isn’t it clear why self-employment is so stressful and taxing at times!)

We can’t be tied to our phones at all hours of the day, but we can use technology to fill in for us!

Did you know that you can create automated replies to commonly asked questions and inquiries in your Facebook and Instagram messenger, as well as an immediate reply when somebody messages you?

(Comment below if you want me to share a video on how to actually set it up).

Today’s tip then, is to create auto-replies in your Facebook and Instagram business messenger account.

You can add automatic pre-written questions and responses to give a much better customer experience when prospects reach out to you.

I have buttons for people to tap inside Facebook messenger, that answer the most common questions I get asked.

The customer gets an immediate response and it can make immediate sales for you!

Comment below if you’re going to get this task implemented!

You can get thousands more tips (with the HOW) for growing your business in my Legends Lab here: > www.sarahcordiner.com/academy

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