Don’t Ignore Your Abandoned Carts — Automate the Follow-Up

Don’t Ignore Your Abandoned Carts — Automate the Follow-Up

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Here’s a powerful (and often missed) automation that can save you a ton of lost revenue — the abandoned cart workflow.

👉 Reflect Today:
Do you currently have a system that follows up automatically when someone starts to buy but doesn’t finish?


⚙️ Step 1: The Trigger That Makes It Work

The magic begins with the trigger — this tells your automation when to fire.
In TekMatix, the trigger you’ll use is Order Form Submission.

This means:
✅ The person filled out Step 1 of your checkout (their name and email)
❌ But they didn’t complete the payment (so no purchase yet).

Set it up like this:

  • Trigger: Order Form Submission
  • Filter 1: Funnel or Website → Select your funnel name
  • Filter 2: Page → Choose your Checkout Page
  • Filter 3: Submission Type → Opt-in (not purchase)

Now your system knows: “This person intended to buy but didn’t finish.”


🏷️ Step 2: Tag and Track

Add a tag like:

  • Abandoned Cart – [Offer Name]
  • Showed Interest – [Product Name]

Why? Because these tags help you re-target interested buyers later in other campaigns.
They’ve already shown intent — which makes them warm leads for future offers.


💬 Step 3: Follow Up Automatically

Now, let’s re-engage them:

  • Email:
    “Hey [First Name], I noticed you were checking out [Offer Name] but didn’t quite finish your order. Is there anything I can help with?”
  • SMS (optional):
    “Hi [First Name]! Looks like you were about to grab [Offer Name]. Here’s your link to complete your order 👉 [Link]. Still available for a short time!”
  • Voicemail Drop (optional):
    You can even record a friendly, non-pushy message like:
    “Hey, it’s Sarah Cordiner here! I saw you were about to grab [Offer Name] but didn’t quite make it through checkout. Totally fine — just wanted to remind you it’s still available if you’d like to jump back in.”
    These are no-ring voicemails, so they land quietly and feel personal — without being intrusive.

💡 Step 4: Automate & Save

Once you’ve created the workflow, it runs 24/7.
Even while you’re sleeping, TekMatix follows up with people who nearly bought — converting lost sales into paying customers.

And remember: every single person who almost purchased already believed your offer was worth their time. Sometimes they just need a reminder, not a rewrite.


❤️ Final Thought

Every “abandoned cart” is a missed opportunity — unless you have automation working for you.
Set up your system once, and let it quietly do the follow-up that most people never have time for.

Join https://www.sarahcordiner.com/legends for more tips like this!

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